Service Level Compliancy Verification   

 

A regulator's mission is to ensure a competitive market for the provision of innovative information and communications services available to all. 

 

That is achieved by defining a framework of rules and recommendations in connection to telecommunications service licenses that aim to ensure that services offered by operators are of a high standard and result in a true customer satisfaction.

 

The challenge that regulators are confronted with is the verification of the actual level of quality of service (QoS) and quality of experience (QoE) provided to end-users. In order to ensure that services are compliant with the expected quality level and to avoid legal controversies, regulators must measure the performance offered by each mobile operator in an independent and fair way. This is best done with repeatable and reproducible tests. 

Service Level Compliancy Verification (Countrywide)
 

Measurement conditions must be as realistic as possible and reflect user behavior. That requires the use of commercial devices and real mobile operator settings (latest smartphones and network specific firmware).

Measurement campaigns are typically conducted to determine the QoS and QoE ranking of the licensees for different services and locations. Therefore, measurement tools must be able to perform and manage a large number of testing in a reliable way to minimizing faults and imperfections introduced by the system itself. Such testing must apply to different environments and conditions; resulting key performance indicators (KPIs) must be comparable among mobile operators. 

Service Level Compliancy Verification (indoors & pedestrian areas)
 

We proudly use Freerider II is a cost-effective solution that fulfills all requirements for benchmarking in indoor locations and pedestrian areas. 

Freerider III is the new generation that, in addition to supporting walk tests, can be installed in cars and is recommended for urban environments, trains, and other tactical benchmarking activities. Freerider III is versatile with external antennas, R&S®TSME Scanner support, and active cooling for longer measurement periods.

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